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Privacy Policy for Solarific

1. Introduction

At Solarific ("we," "our," or "us"), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us through our lead forms, consultations, and other communications. By engaging with our services, you agree to the practices described in this policy.

2. Information We Collect

To provide you with the best service possible, we collect the following types of information:

  • Personal Information: When you submit your information through our lead form, we collect details such as your name, email address, phone number, zip code, and address. This allows us to assist with your solar consultation request and connect you with a trusted local contractor.

  • Non-Personal Information: We may also collect non-identifiable data about your interactions with our website, such as your device type, browser type, and IP address. This information helps us improve user experience and monitor site functionality.

3. How We Use Your Information

The information we collect is used solely for purposes that benefit you and enhance your experience with our services. Specifically, we use your information to:

  • Provide you with relevant solar consultation services and improve our offerings.

  • Connect you with a trusted local contractor who can assist with your solar needs.

  • Send you updates and promotional offers if you have opted in to receive them.

4. How We Share Your Information

We respect your privacy and do not rent, sell, or share your personal information with non-affiliated third parties. We may share your information with:

  • Trusted Contractors: We share your information with one trusted local contractor in your state to facilitate your solar consultation. These contractors may contact you directly to discuss solar services.

  • Service Providers: To support our services, we may use third-party providers, such as CRM systems (e.g., Go High Level), to securely manage and process your information.

Legal Requirements: In cases where disclosure is required by law or in response to a legal request, we may share your information with the appropriate authorities. We make every reasonable effort to ensure that your personal data is not disclosed to institutions or authorities unless necessary.

5. Data Security

Protecting your information is a top priority. We implement administrative, technical, and physical security measures to keep your personal data secure. Although we strive to use the best means available to protect your information, please understand that no method of data transmission over the internet is 100% secure. Therefore, any transmission of personal information is at your own risk. Once received, we employ strict procedures and security protocols to prevent unauthorized access.

6. Your Rights

You have rights regarding the personal data we hold about you, including:

  • Access and Correction: You may request access to your personal data and ask us to correct any inaccuracies.

  • Opt-Out: You can opt out of receiving promotional communications at any time by following the unsubscribe link in our emails or by contacting us directly.

  • Data Deletion: You may request the deletion of your personal data. Note that certain information may be retained for legal or operational reasons.

To exercise your rights or if you have any concerns regarding your data, please submit your request in writing to [email protected]. We will respond within statutory time frames. If you have a complaint about our handling of your data, you may contact the Information Commissioner’s Office (ICO) for further assistance.

7. Changes to This Privacy Policy

Solarific reserves the right to update this Privacy Policy from time to time. Significant changes will be posted on this page, and, where appropriate, we will notify you by email. Minor updates take effect immediately upon posting, while major changes will be effective 30 days after posting. We encourage you to review this page periodically to stay informed of our data practices.

8. Contact

We welcome any questions, comments, or requests regarding this Privacy Policy. Please direct all inquiries to [email protected]